Welcome back to Freight Brokers, where we’re going to take a look at some of the things you should know about how to which to find a good local freight broker that can help you to simplify a movement of goods that you want to undertake. In short, what defines a good freight broker?

The first thing to know when looking for reputable freight brokers is their age, or to see how long they have been in business. This is not always a solid indicator of the level of knowledge or even professionalism, as an old established business can be run by stale, bored or even unhelpful people, just as a brand new business can be run by enthusiastic, helpful and highly knowledgeable people.

However, in the first case, this is an exception to the rules, as generally anyone who has been in business a long time has done so because they know what they’re doing and have probably built up a large itinerary of regular customers who like to do business with them. In this business, with age comes experience and experience counts for a lot when it comes to knowing all the ins and outs of what can be a fairly complex business.

In the second case, the people running a new business may certainly be fresh and enthusiastic and even very helpful, but their lack of experience may be off-putting to customers. This shouldn’t be a barrier and often new businesses will have the savvy to employ at least one experienced person from who they can draw on that experience to cover themselves in all areas.

So in short, while you’re more likely to get a friend of acquaintance recommend a more established freight broker simply by dint of their length of time in the business, you can equally get a very good service from a newer business where enthusiasm and a work ethic to try as hard as possible to attract new business by proving they are good at what they do.

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